Privacy Policy

1. Introduction

Welcome to PDFello. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF editing services.

By using PDFello, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.

2. Information We Collect

We collect minimal information to provide and improve our services:

• Files You Upload: PDF files and their contents are temporarily stored on our servers for processing. Files are automatically deleted after 1 hour.
• Usage Data: We may collect anonymous usage data to improve our services, such as which tools are used most frequently.
• Device Information: Basic information about your browser and device to ensure compatibility.
• Cookies: We use cookies to enhance your experience and analyze site usage.

We do not collect or store any personal identification information unless you voluntarily provide it (e.g., through contact forms).

3. How We Use Your Information

We use the information we collect for the following purposes:

• Processing Files: To process your PDF files and provide the requested services (merge, split, compress, etc.).
• Improving Services: To analyze usage patterns and improve our tools and user experience.
• Security: To maintain the security and integrity of our platform.
• Legal Compliance: To comply with applicable laws and regulations.

4. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: To understand how visitors interact with our website.
• Preference Cookies: To remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

5. Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your information:

• Encryption: All file uploads are encrypted during transmission.
• Secure Storage: Files are stored temporarily on secure servers.
• Automatic Deletion: All uploaded files are automatically deleted within 1 hour of processing.
• Access Control: Access to user files is restricted and monitored.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services to enhance our platform:

• Google AdSense: We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your browsing history.
• Analytics: We may use analytics tools to understand how users interact with our site.
• Cloud Services: We may use cloud infrastructure providers to host our services.

These third-party services have their own privacy policies and we encourage you to review them.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data.
• Rectification: Request corrections to your personal data.
• Deletion: Request deletion of your personal data.
• Objection: Object to the processing of your personal data.
• Data Portability: Request transfer of your personal data.

To exercise any of these rights, please contact us.